Timetank – The Mutewatch Blog

Chuck Lin, Quality Assurance Engineer of Yomura

Quality and customer experience has always been the key and is deeply rooted in the development process of the Mutewatch. However, it is not an easy task to transfer our vision of the end customer experience to suppliers and down the supply chain, so it must be translated into metrics: specifications and tolerances.

Therefore it is very encouraging to, within a supplier’s organization, find individuals with “allergic reactions” to sub-optimal quality. Chuck Lin, Quality Assurance Engineer of Yomura is such an individual. With exceptional attention to detail, Chuck inspects both received and internally produced components (also the final product) and not only rejects many of the units, but also gives detailed constructive feedback. This is admirable and we are very confident in that the Mutewatch fans will be happy with the quality of our product now when production is quickly ramping up to full mass production in the following weeks.

// Johan